The practical details
Terms &
conditions.
Clear expectations make for better cleaning days. Here’s how appointments, access, payment, and follow-up work with Anytime Cleaning Services.
Please read before booking
Straightforward by design.
Questions about your situation? You always speak directly to the owner at 531-234-0097—no receptionist, no middle man. If they’re out working and miss your call, it goes to voicemail and they get right back to you.
Appointments & arrival windows+
Appointments arrive within a one-hour window. Please allow the team to work from arrival through completion; we bill hourly for the full service time.
Cancellation & rescheduling+
Please provide 24-hour notice to cancel or reschedule. A late cancellation is $75, or 50% of the cleaning fee for a same-day cancellation.
Entry to your home or facility+
You may be present, provide a key, use a lockbox, or make another access arrangement with us in advance. If we cannot enter because access was not provided, a lock-out fee may apply.
Payment terms+
Payment is due the day of service after completion. We accept cash, check, Visa, MasterCard, American Express, bank debit cards, Venmo, and Google Pay. Returned payments incur a $35 NSF fee. Card payments have a 2% convenience fee, and unpaid balances accrue 2% interest per day.
Quotes & scope+
Quotes are often provided sight-unseen. If the condition, size, or requested scope changes from what was described, we will discuss the adjustment and get approval before expanding the work.
Service limitations+
We may decline or limit work involving bio-hazardous materials, unsafe conditions, or heavily soiled areas beyond the agreed scope. We will explain the limitation and discuss an appropriate next step when possible.
Pets+
Please secure pets in a carrier or safe area of the home and/or garage. This protects your pets and our cleaners while doors, equipment, and cleaning products are in use.
Breakage & damage+
Please tell us about fragile, valuable, or already-damaged items before service. We take care with your space, but are not responsible for pre-existing damage, unstable items, or items that were not disclosed and break during ordinary cleaning.
Satisfaction guarantee+
If an area was missed or not cleaned to your standards, call 531-234-0097 within 24 hours after service completion. We will return and re-clean the area at no cost. No monetary compensation will be provided.
Before we arrive
Share the details that help us do our best work.
Tell us about access, pets, fragile items, special products, or anything that changes the scope. We’ll talk it through before the cleaning begins.